Optimizing Data-driven Decisions Making with Streaming Data Technology

By |May 16th, 2021|Articles|

Due to the increasing number of social mobility, the amount of data generated from many sources is growing rapidly. In [...]

Sectors that Can Benefit from Real-time Analytics

By |May 9th, 2021|Articles|

Business agility is the major benefit of using Real-time Analytics. The less time to process data between the time it [...]

Real-time Analytics and Its Benefits for Businesses

By |May 2nd, 2021|Articles|

Having an agile business culture and dynamic capabilities that help companies to adapt quickly is vital in order to be [...]

What is Data Center: Definition and Its Functions

By |April 24th, 2021|article, Articles|

Nowadays, most of companies have shifted to digital workplace. This transition has been accelerated because of the pandemic, which requires [...]

5 Major Big Data Challenges and Ways to Solve Them

By |April 16th, 2021|article, Articles|

Amounts of data are being generated by companies in every second. It comes from business transactions, customer, business partners, and [...]

Data Analytics and Data Science: What are the Differences?

By |April 8th, 2021|article, Articles|

An infinite amount of data are created every single day, and it is going to grow from there. Within a [...]

Omnichannel and Multichannel: What are the Differences and Which are Better?

By |April 1st, 2021|article, Articles|

Many people may look at omnichannel and multichannel and assume that they mean the same thing and strategy. Sometimes, it [...]

Benefits of Moving to a Cloud Contact Center

By |March 25th, 2021|Articles|

During Covid-19 pandemic, all consumers have started to engage with brands that provides digital services. Knowing that consumers habits are [...]

The Growing Trends to Simplify API Development

By |March 18th, 2021|article, Articles|

Technology is growing fast and consistently keeping up with the change of users’ needs to do their activities better. The [...]

The Right Solution to Optimize Contact Center Performance during the Covid-19 Pandemic

By |March 10th, 2021|Articles|

The world is still facing the Covid-19 pandemic challenges, and it seems that we are still far from the end [...]