Omnichannel and Multichannel: What are the Differences and Which are Better?

April 1st, 2021|0 Comments

Many people may look at omnichannel and multichannel and assume that they mean the same thing and strategy. Sometimes, it is used interchangeably, with the same intention. [...]

Benefits of Moving to a Cloud Contact Center

March 25th, 2021|0 Comments

During Covid-19 pandemic, all consumers have started to engage with brands that provides digital services. Knowing that consumers habits are about to change, the need to modernize [...]

The Growing Trends to Simplify API Development

March 18th, 2021|0 Comments

Technology is growing fast and consistently keeping up with the change of users’ needs to do their activities better. The same thing goes for API developers, now [...]

The Right Solution to Optimize Contact Center Performance during the Covid-19 Pandemic

March 10th, 2021|0 Comments

The world is still facing the Covid-19 pandemic challenges, and it seems that we are still far [...]

5 Factors to Consider before Choosing Big Data Analytics Solutions

March 2nd, 2021|0 Comments

“Data is a new gold” means that data becomes the most valuable assets for modern companies. Companies [...]

The Advantages of Cloud-Based Big Data Analytics Solutions

February 23rd, 2021|0 Comments

Each day, companies are creating an incredible amount of data. Modern companies are always competing to find [...]

Transform Your Business Processes with ERP and HCM Solutions

February 15th, 2021|0 Comments

What is Business Process Transformation? Business process transformation is a term that describe the act of changing [...]

Building a More Resilient Business in Times of Uncertainty

February 8th, 2021|0 Comments

Pandemic is not over yet. If we are looking back at 2020, pandemic has affected every business [...]

Understanding the Value of API for Businesses in the Digital Era

February 1st, 2021|0 Comments

In today’s digital era, the quality of website or application is considered to be one of important [...]

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