Having to form and IT Department to manage and troubleshoot these desktops and applications might not make sense for an organization. Managing and troubleshooting is usually not a core activity within an organization.
With PhinCon Managed Services & Maintenance Support, we take care of entire E2E IT Operations for our customers with a low predictable monthly fee. Our Managed Services and Maintenance Support pricing are the best in the industry for the services and value offered, we bill our customer on a fixed agreed price with no hidden cost.
For our customers we provide managed services and maintenance support as follow:
- System Monitoring and Support (onsite/offsite) (L1 and L2)
- Bug fixing (L3)
- Software upgrade (L3)
- Application customization and CR (L3)
- System Health Checking and Preventive Maintenance (L3)